Terms of service
OVERVIEW
Welcome to Hekaya Books! The terms “we”, “us” and “our” refer to Hekaya Books. Hekaya Books operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Hekaya Books is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We strive to provide accurate representations of our products and services. However, colors or product appearance may differ due to device type, settings, and configuration.
We do not warrant that the appearance or quality of any products or services purchased will meet your expectations. Product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Hekaya Books reserves the right to accept or decline your order for any reason. Your order is not accepted until Hekaya Books confirms acceptance and processes your payment.
Your purchases are subject to return or exchange solely in accordance with our Shipping & Refund Policy. You represent and warrant that your purchases are for personal or household use and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Prices listed on our website do not include taxes, shipping, handling, or import charges unless otherwise stated.
You agree to provide accurate purchase, payment, and account information, and to update this information promptly as necessary. You also represent and warrant that your payment method is valid, authorized, and sufficient to cover charges.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only. Once products are transferred to the carrier, title and risk of loss passes to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including all content, designs, and materials, are owned by Hekaya Books, its affiliates, or licensors and protected under copyright, trademark, and other intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved by Hekaya Books.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without endorsement or warranties. Use of such tools is at your own risk, and we are not responsible for their functionality or content.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Access these links at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Hekaya Books is powered by Shopify. Any sales and purchases are made directly with Hekaya Books. Shopify is not responsible for any sales, products, or disputes.
SECTION 10 – PRIVACY POLICY
All personal information collected is subject to our Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
SECTION 11 – FEEDBACK
By submitting feedback, you grant Hekaya Books a perpetual, worldwide, sublicensable, royalty-free license to use your feedback for any purpose.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or omissions in product descriptions, pricing, promotions, or other information.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You may not:
- Violate laws or regulations
- Infringe intellectual property rights
- Harass, defame, or harm others
- Transmit viruses, spam, or malicious code
- Interfere with the Services
SECTION 14 – TERMINATION
We may terminate your access at any time. Certain sections, such as Intellectual Property and Limitation of Liability, will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available.” Hekaya Books makes no warranties, express or implied, regarding their accuracy, reliability, or suitability.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent allowed by law, Hekaya Books and its partners shall not be liable for any damages arising from your use of the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify Hekaya Books, Shopify, and their affiliates from any claims arising from your use of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any part of these Terms is found unenforceable, the remaining provisions remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Hekaya Books. Any ambiguities will not be construed against us.
SECTION 20 – ASSIGNMENT
You may not transfer these Terms without our prior written consent.
SECTION 21 – GOVERNING LAW
These Terms are governed by the courts in the jurisdiction where Hekaya Books is headquartered.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to info@hekayabooks.com.
